Anthony R

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Articles

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  • How to clean shearling slippers

    Avoid washing shearling slippers in a washing machine - this can ruin you slippers.To remove dirt spots from shearling slippers, put clean water in an empty spray bottle. Lightly spray the dirty ar...

  • Refund Status Update

    Once your return is processed, please allow 5–10 business days for your refund to appear, depending on your bank.You’ll receive email updates throughout the process-be sure to allow emails from ema...

  • Final Sale Returns

    Items denoted as Final Sale are not eligible for return, refund or exchange.

  • Refunds of shipping charges

    Dearfoams does not refund shipping charges.

  • Item(s) that qualify for Prime benefits

    When shopping on Dearfoams.com, look for the Prime Check logo on eligible items—it indicates fast, free delivery and easy returns.

  • Prime Customer Service

    Prime customer service can be reached via the link in your order confirmation email or via your Amazon account.Non Prime customer service can be reached using the chat icon in the bottom right on D...

  • Combining Prime and non Prime items on one order

    Buy with Prime and non Prime item(s) can be placed on one order but will ship separately.

  • Non Prime shipping

    Non Prime item(s) are shipped and delivered separately by Dearfoams.Prime Eligible item(s) are shipped and delivered by Amazon.Tracking for all item(s) is sent via email.

  • Non Prime order status

    If you need to check the status on non Prime items from your order, you can do so hereTo check status on Prime item(s) please follow the steps below: Open your order email or go to your Amazon acco...

  • Prime order status

    To check status on Prime item(s) please follow the steps below: Open your order email or go to your Amazon account Select Your Orders → Buy with Prime Follow the steps to check on the status of you...